We provide support in implementing system transformation, to build mental health and substance use health care systems that are efficient and person-centric across the continuum of care. Guided by our evidence-based Stepped Care 2.0 framework, our expert team will support you in understanding, planning, and achieving change that is impactful and sustainable. This process will be tailored to your local culture, history, resources, and needs. For guidance, we also provide useful resources and tools with our practice-informed recommendations.

Facilitation is rooted in co-design principles that includes training for people with lived experience to co-facilitate engagement sessions and training for implementation sites on using a co-design approach. 

Our services are based on implementation science and can include consultation in the following areas:

• Change management
• Co-design consultation – Supporting implementation sites in understanding how to embed co-design throughout their approach, including strengths-based engagement, core components, and a co-design approach to service delivery
• Creating diverse co-design teams 
• Creating roadmaps for implementation that include co-design and engagement 
• Support the co-design of the visual depiction of the SC2.0 model
• Understanding and addressing power dynamics and power-sharing
• Meaningfully and equitably engaging people with lived experience in an ongoing basis 
• Co-develop engagement sessions that meet a variety of needs, unique to each context, such as:  
• Developing a shared understanding of the guiding principles to support providers with SC2.0 implementation in their various contexts and settings
• Engaging a wide range of perspectives to determine next steps in systems planning
• And more! 
• Quality improvement
• Communication, Engagement, and Knowledge Exchange
• Co-designing a communications and engagement plan to support knowledge translation and implementation
• Creating effective knowledge translation plans 
• Support with developing knowledge translation products for use in a client’s specific context

We also offer research training to help you build and sustain capacity to evaluate system transformation initiatives. This includes:

• Participatory data collection and qualitative analysis
• Training for people with lived experience to collect qualitative data during engagement sessions
• Rigorous qualitative analysis of engagement session data 
• Cohesive and reflexive reporting of findings from engagement sessions

We offer live training with our subject matter experts to create capacity within your organization and community as you build knowledge around the SC2.0 service delivery model. Based on your needs, we recommend a blend of self-guided eLearning courses and live training sessions that can be tailored to your context.

• Stepped Care 2.0 Q&A – This workshop allows those just introduced to the Stepped Care 2.0 (SC2.0) model, principles, and core components to reflect upon and clarify their understanding of how it might be implemented in their context.
• It is recommended that participants first complete the A Brief Overview of Stepped Care 2.0 eLearning course to build a foundation for learning. 
• Stepping into Helping Conversations
• Strengthening Stepped Care 2.0 by Applying Implementation Science
• Peer Support in a recovery oriented system
• Synergy in Stepped Care 2.0: Beyond Diversity, Equity, and Inclusion
• One-at-a-time (OAAT) Counselling and implementing OAAT approaches

When you work with us to implement system transformation, your teams are offered interactive and engaging workshops with our experts and facilitators. Workshops focus on achieving an output that can be applied directly to your workplace. Our workshops are flexible and include various options for engagement and co-design.

• Engagement Support for System Design – A full-service engagement process that supports building an understanding of the current mental health and substance use health system by engaging diverse perspectives in discussion to uncover strengths, challenges, barriers, and opportunities. Built on co-design principles, this approach is a great place to start systems change and SC2.0 implementation. These engagement sessions lead to a report filled with validated input and feedback from diverse perspectives as well as a 9-step SC2.0 Planning Framework populated with go-to services and resources.
• The Populating the Model Series includes options for engagement and co-design through sessions that aim to understand the current mental health, addiction and substance use health system. These sessions also include discussion about barriers to access, challenges, strengths and opportunities, as well as activities that support mapping services and resources across the SC2.0 9-step framework. As an option, hours can also be used to build capacity around co-design to support your team in using this inclusive approach to plan engagement sessions. Includes the following workshops:  
• Community Engagement Sessions (in person or virtual)
• Exploring the Current State (in person or virtual)
• Populating the Model (in-person or virtual)

More about Populating the Model: https://link.springer.com/article/10.1007/s44202-024-00254-y 

• SC2.0 Principles Workshop – Explore the core values underpinning the Stepped Care 2.0 model and what makes it effective. 
• Peer Support in a recovery oriented system – This 90-minute workshop explains and situates peer support within a recovery-oriented, Stepped Care 2.0 system. Topics
  covered include the history of peer support in mental health and substance use health and how it has evolved into what we see today. Participants will also learn about how peer support fits within an SC2.0 model and see examples of its implementation in various settings, including health authorities and post-secondary institutions.
• Strengthening Stepped Care 2.0 by Applying Implementation Science – This workshop is relevant at any stage of SC2.0 implementation. It draws from implementation research and best practices to strengthen model implementation. Goals will be defined before the session, informed by your project’s unique context and opportunities.

A Brief Overview of Stepped Care 2.0

This course provides an introduction to the SC2.0© model, principles, and core components. Person-centric in its approach, SC2.0© focuses on the strengths of both individuals and communities and provides diverse options, recognizing that one approach to wellness doesn’t work for everyone.

Register now

Audience: Service providers and leadership exploring new methodologies, and individuals interested in innovative healthcare models

Course length: 1 hour

Cost: $125

You can also visit our Learning Hub for more self-paced courses.