Stepped Care Connect

A woman working in the mental health profession is using Stepped Care Connect on her tablet

Stepped Care Connect (SCC) is our web and mobile platform that coordinates and delivers tailored mental health resources, including peer support services, virtual counselling, personalized content, and digital self-help tools. Guided by the Stepped Care 2.0® (SC2.0) model, SCC provides scalable, person-centered solutions to address today’s mental health challenges. Its human-centered design ensures usability, personalization, and intuitive access for care seekers, providers, and administrators.

As the operating lead of Wellness Together Canada – which was Canada’s first and only 24/7 online portal for mental health and substance use health services and resources – we gained extensive expertise in the co-development, delivery, and maintenance of digitally-enabled mental health system innovations.

Improving Access and Outcomes

A man who is a mental health administrator using Stepped Care Connect on his desktop PC

Administrators

 See your entire system in action 

Features include: Third-party service provider integration, detailed care seeker and service analytics, third-party record integration, user demographics, service correlations and outcomes and cost benefit analysis.

Service Providers

Spend time providing care

Features include: Single source access to care seeker information, appointment scheduling and hosting, notes and follow up tools, a library of resources for you and care seekers offered within the SC2.0 continuum of care, ability to monitor ongoing results through client-shared self-assessments and updates.

A group of mental health care service providers collaborating
A care seeker using Stepped Care Connect on a mobile device

Platform Users

Autonomy and empowerment in care 

Features include: Access to a wide variety of highly engaging mental health and wellbeing resources, connection to peer support services (live calls and messaging options), self-assessments and wellness tracking, seamless access to counselling services, share only what you want to with your care providers.

Through SCS’ innovative partnerships and SC2.0 model, more people are receiving timely, high quality appropriate care with significant waitlist reductions, high satisfaction from both service users and clinicians, and increased system efficiencies through higher appointment attendance and the addition of illness prevention and health promotion programs.

Canadian Alliance on Mental Illness and Mental Health (CAMIMH) 2023 Champions of Mental Health Awards

Stepped Care Connect is launching soon!

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Please note that Stepped Care Solutions and its associated website do not provide direct-to-client mental health or substance use health services, supports, diagnosis, treatment or interventions. 

We believe that everyone has the ability to be well. If you are looking for personal wellbeing or mental health supports in Canada, please visit the Government of Canada’s website for resources in your area.  

If you or someone you know is experiencing a mental health crisis or has suicide-related concerns you can call or text 9-8-8 and connect with trained responders who can help you find a way through, no matter what you are facing. 9-8-8 works across Canada and the U.S. If you are outside Canada or the U.S., please reach out to your local emergency services or crisis helpline.