Data-informed Decision Making

An evidence-informed, data-driven approach to designing service delivery

Data makes mental health and substance use health care systems and services more precise, responsive, and effective by fostering a deeper understanding of what truly supports each person’s wellbeing. We can assist you in planning and sustaining the routine use of data to support collaborative decision-making with people accessing services, and improve outcomes.

We also offer live and blended training to enhance capacity in the effective implementation and utilization of data. Data improves mental health outcomes by enabling personalized care, early support, ongoing quality improvement, efficient resource use, tracking progress, and better coordination across systems and providers.

View our full range of services, training and learning below.

Consultation

Our services are based on implementation science and can include consultation in the following data and evaluation areas: 

  • Selecting data tools and technologies
  • Evaluation plans
  • Quantitative data collection and analysis
  • Qualitative data collection and analysis
  • Change management
  • Co-design processes
  • Communication and Engagement

 

Research Services

  • Supporting you in evaluating the implementation and impact of services, identifying strengths and areas of improvement
  • Collaborate with implementation sites to establish a plan (e.g. framework, protocols, data collection tools and templates) for ongoing monitoring and evaluation of the model
  • Advise on the development of wellbeing assessments, including the selection of tools and measures 

 

Evaluation Services

Evaluation informs every aspect of system transformation; when we rely on data to inform outcomes, we address bias, inequities, influence and assumptions. We offer several customizable evaluation packages based on the SC2.0 Evaluation Framework.

Our team will help your organization evaluate what matters most to you, whether it is identifying opportunities for improvement, demonstrating the impact of your programming, services, or system, or evaluating the sustainability potential of your innovation. Our thoughtful and flexible approach to evaluation and research aims to promote equity, improve transparency and accountability, and help you maximize your return on investment.

Training

We offer training with our subject matter experts to build capacity within your organization and community. Based on your needs, we recommend a blend of our self-guided eLearning courses and live training sessions that can be tailored to your context.

Build knowledge around data-informed decision making in a Stepped Care context and gain buy-in from service providers and care seekers.

Build capacity of service providers to use data-informed decision making (DIDM) in their services by providing DIDM knowledge and skills as a starting point. Support leaders and administrators to understand and consider what is involved in the planning process to implement DIDM.

Self-paced eLearning

Introduction to Data-informed Decision Making 

This course introduces data-informed decision-making (DIDM), specifically in an SC2.0 context, and why data should be used to support decisions about mental health and substance use health care services. You will also learn how DIDM can provide you with opportunities to leverage data to improve mental health care delivery.

 

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Audience: Primarily for mental health service providers and leadership, but relevant for anyone interested in how data informs decision-making in the SC2.0 model.

Course length: 1 hour

Cost: $125

 

Data-informed Decision Making for Service Providers

Learn how Data-Informed Decision Making (DIDM) enhances care and service satisfaction for providers and care seekers. This course explores using data for person-centric care, collaborative decision-making, and practical integration, featuring video demonstrations and  examples.

 

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Audience: This practical course is designed for a range of service providers from peer supporters to clinicians. 

Course length: ~2 hours

Cost: $250

 

Data-Informed Decision Making for Leaders

 

This course is designed for leaders, administrators, and implementation teams to work through important considerations in their planning implementation process. It features useful exercises and tools to support planning, integrating, and sustaining the use of data in services.

 

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Audience: System and service leaders, administrators, and SC2.0 implementation teams.

Course length: 2 hours

Cost: $250

 

You can also visit our Learning Hub for more self-paced courses.

Connect with us today to discuss your data and evaluation needs.