How we can collaborate.

Many mental health and substance use health systems face significant challenges, including long waitlists, barriers to access, changing services, and fragmented services that operate in silos. Navigating between services and resources can be overwhelming, compounded by workforce shortages and burnout. Issues like inconsistent data sharing, poor communication, lagging digital options, and lack of system-wide consistency create further frustration for both providers and those seeking care. Whether you’re a government institution, business, post-secondary institution, or a community health organization, when these pain points converge, they can lead to crises and widespread dissatisfaction with the system.

But it doesn’t have to be this way. Partner with us to break down these barriers, streamline services, and create a cohesive, accessible mental health and substance use system that truly serves people and delivers positive outcomes with your existing resources. Together, we can transform your pain points into pathways for better care. 

Contact us to discuss our full service engagement process

We share knowledge, evidence, and design principles to build equitable and transformative mental health care systems.

At the heart of our approach is the belief that mental health and substance use health care must be as diverse as the people it serves. We recognize that there is no ‘one-size-fits-all’ solution, which is why our work is grounded in the principles of diversity, equity, and inclusion, what we call ‘synergy’. We are committed to co-designing care models that address and rectify the inequities present in many systems.

Leveraging our expertise in clinical care, system transformation, training, and implementation science, we collaborate with governments, public service organizations, and post-secondary institutions to offer consulting and implementation support across the full continuum of care.

Our mission is clear: to enhance mental health and wellness for all by ensuring open access to services and resources, delivering positive outcomes, and reducing the burden of mental illness. Through every phase—from initial consultation to implementation and ongoing system refinement—we partner with you to transform your mental health care system, aligning it with the principles of the Stepped Care 2.0 (SC2.0©) model

Transforming programs and building systems isn’t easy, but it is possible and we are here to help.

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