Practical Solutions for Stepped Care Systems
Winter 2026 Community of Practice Series Register TodayThree-Part Virtual Learning Series
Hosted by Stepped Care Solutions
The Winter 2026 Community of Practice (CoP) series is a three-part virtual learning experience designed for leaders, practitioners, and organizations implementing or exploring stepped care approaches in mental health and substance use health systems.
Across three focused sessions, participants will engage with SCS leaders, implementation experts, and system partners. Each session explores one essential dimension of designing and sustaining person-centred, equitable, and timely mental health and substance use health systems.
This series is intended to be attended as a complete set of three sessions to support continuity and applied learning. Recordings of each session will be available to everyone who registers.
What You’ll Gain
Participants can expect:
- Real-world lessons from SC2.0® implementation across systems and sectors
- Practical examples and approaches related to access, care pathways, and One-at-a-Time practices
- Insights on building and supporting a flexible, change-ready workforce
- Considerations to support implementation, sustainability, and continuous improvement
Winter 2026 Community of Practice: Practical Solutions for Stepped Care Systems
Join Stepped Care Solutions for a three-part virtual learning series designed to strengthen knowledge exchange and support system transformation across mental health and substance use health systems.
This series offers practical lessons from real-world implementation, tools for designing timely and equitable access pathways, and strategies for building a flexible, change-ready workforce. Ideal for system leaders, practitioners, and organizations exploring stepped care approaches.
Dates:
- Session 1: Jan 30 (recording available)
- Session 2: Feb 27, 2026
- Session 3: Mar 27, 2026
Time:
- 12–1:15 p.m. EST
Format:
Virtual (webinar format)
Cost for Three-Session Series:
- Individual – Early Bird: $220 (available until December 31, 2025)
- Individual – Standard Rate: $250 $200
- Team/Organization Pass (5+ participants): $1,050 $850
- Includes a bonus 45-minute consultation with an SCS implementation advisor
Register today to join a national learning community advancing person-centred, transformative mental health and substance use systems.
Session Details
Session 1: Top 5 Lessons Implementing SC2.0® Across Systems
January 30, 2026 | 12:00–1:15 p.m. EST
Presenters: AnnMarie Churchill, Alexia Jaouich, Rebecca Jesseman, Sue Phipps
Join us for a high-impact session where we dive into the most critical learnings from five years of real-world Stepped Care 2.0® (SC2.0) implementation. Hear directly from system leaders and practitioners on the ground as they share the Top 5 Lessons—the key strategic insights, unexpected challenges, and proven victories—that have fundamentally shaped their system transformation journey.
This session will provide practical knowledge essential for any organization currently implementing or exploring stepped care systems. Learn to avoid common pitfalls, accelerate success, and gain invaluable perspectives on sustaining change.
Session 2: The One-at-a-Time Approach in Services and Systems
February 27, 2026 | 12:00–1:15 p.m. EST
Presenters: AnnMarie Churchill, Alesya Courtnage, Elise Durante, Carly Straker
The One-at-a-Time (OAAT) approach is a foundational principle of effective Stepped Care 2.0®, ensuring people receive the right level of support at the right time. But how is this principle truly operationalized across complex mental health and substance use health systems?
Join us for a deep dive into the philosophical underpinnings and the practical design and delivery of One-at-a-Time approaches. We will explore key strategies for:
- Aligning to One-at-a-Time approaches
- Streamlining access and optimizing service flow.
- Designing equitable care paths that meet diverse needs.
Session 3: Developing a Workforce Poised for System Change: 5 Things We Don’t Think About With Change
March 27, 2026 | 12:00–1:15 p.m. EST
Presenters: Shauna Cronin, Maggie Inrig, and guest speaker
System transformation towards more equitable, flexible, and accessible care requires an empowered, creative, and adaptable workforce culture. This session will explore practical insights on how to:
- Reflect the values of the systems we want to create
- Work differently as a result of big changes
- Exploring barriers and opportunities for the workforce to exercise their strengths
- Build readiness
- Navigate practical barriers across levels of the system
This session will provide leaders with insights on how to foster change and growth, ultimately resulting in more effective care and teams with agency to support the changes underway.
Speakers
AnnMarie Churchill, PhD | President and Lead Executive Officer, Stepped Care Solutions
AnnMarie has extensive experience implementing and applying Stepped Care 2.0® (SC2.0), including leading the application of SC2.0 for the design and delivery of Wellness Together Canada. She holds a master’s degree in clinical social work and a PhD in experimental psychology. In addition to advanced training and certifications in anxiety, trauma, and resilience, she brings over 30 years of direct clinical experience across schools, communities, hospitals, and research settings.
Alexia Jaouich, PhD | Vice President, Implementation and System Impact, Stepped Care Solutions
Dr. Jaouich is a psychologist and strategic system change leader with over 20 years of clinical practice and system change experience, with expertise in implementing large-scale, evidence-based, innovative mental health programs at the organizational and systems level.
Dr. Jaouich leads the development and evolution of Stepped Care Solutions’ (SCS) implementation process, aligned with the SC2.0 model’s principles and implementation best practices.
Maggie Inrig, MA | Vice President, Operations and Innovation, Stepped Care Solutions
Maggie is an experienced mental health systems leader with a demonstrated history of working on large-scale initiatives at the national, provincial, and regional levels. Maggie is skilled in the implementation of complex change, facilitation and training, team processes, engagement, leveraging technology for impact, and creative problem solving. She is passionate about equitable access to services, and thriving communities.
Shauna Cronin | Vice President, Strategic Partnerships and Communications, Stepped Care Solutions
Shauna Cronin (she/her) brings over 18 years of leadership experience in the non-profit sector, health systems transformation, and social impact. She previously served as CEO of Frayme, leading national knowledge-to-action efforts and building partnerships across the country. Her work with the Centre for Addiction and Mental Health (CAMH) and international organizations such as Movember and the Global Leadership Exchange has focused on integrated care systems, purpose-driven evidence and measurement-based care, equity-based frameworks, and large-scale collaboration. Shauna’s deep commitment to co-designing person-centred services aligns closely with SCS’s values and principles. With advanced degrees in political science, strategic communications, and international affairs—and a Master’s in Non-profit and Philanthropic Leadership currently in progress—Shauna is continuing her leadership journey to support our shared mission of wellbeing everywhere.
Alesya Courtnage, MA, RP, CCC, PhD(c) | Single Session Therapy Subject Matter Expert Lead Trainer, Stepped Care Solutions
Alesya Courtnage is a highly accomplished Registered Psychotherapist (RP) and facilitator with expertise in Single Session Therapy (SST). Her experience includes providing bilingual SST training and Community of Practice support to over 100 regulated clinicians for the Government of New Brunswick and 200+ mental health practitioners through Stepped Care Solutions Open Enrollment. She also has extensive professional experience as a consultant and trainer for various school boards and Kinark Child and Family Services, focusing on Solution Focused Brief Therapy and SST. Her contributions to the field of SST are further evidenced by publications and presentations on SST and Solution Focused Brief Therapy.
Carly Straker | Manager of System Quality and Integration, Mental Wellness and Substance Use Health Division, Government of Northwest Territories
Carly Straker was born and raised on the traditional territory of the Yellowknives Dene in Yellowknife, NWT. She is the mother of a young daughter who brings sunlight to her life, and together they live and play on Great Slave Lake and the surrounding northern landscape—Denendeh, “the land of the sacred waters.”
Carly holds a Master’s degree in Clinical Social Work and has spent two decades working, advocating, and leading across mental wellness and substance use health in front-line, operational, and system-level roles. Her experience spans trauma, crisis and emergency response, and work with children, youth, adults, and families in both urban and rural settings across Canada. With a passion for whole health, she also coaches weightlifting and children’s sports, writes, and spends as much time as possible in nature with her daughter and loved ones.
In her current role with the Government of the NWT, Carly has led system transformation efforts, championing recovery-oriented, person- and family-centred care and guiding the implementation of the Stepped Care 2.0 model, including e-mental health initiatives, training programs, an Advisory Group of people with lived and living expertise, continuous monitoring, communications, and more.
Rebecca Jesseman | Executive Director of Mental Health and Addictions with Health PEI.
Rebecca’s primary focus is the operationalization of the Community First vision for mental health and substance use services on Prince Edward Island (PEI). This includes the development of the new provincial Mental Health and Addictions campus as well as new infrastructure and programming to serve communities across the province. Prior to joining Health PEI, Rebecca spent 15 years with the Canadian Centre on Substance Use and Addictions in Ottawa, working on policy, research, and treatment system development.
Sue Phipps, BScn, RN, MHM | CEO, CMHA Hamilton
Sue is an experienced CEO with a demonstrated history of working in the mental health care industry. She is skilled in social services, crisis intervention, case management, behavioural health, and medicine. Sue is also a founding member of the McMaster University Faculty of Social Sciences Community Research Platform and partner to the school’s Advanced Research for Mental Health and Society (ARMS) initiative.
Elise Durante, MSW, RSW | Lead, Services Implementation and Integration, Foundry

Elise walks around with a soundtrack in her head and would love to start and end every meeting with a theme song. She is known for having two cute dogs, who often show up in meetings, and for her work with Foundry, where she works as a Lead for Services Implementation and Integration. Elise has a Master’s degree in social work, is a parent of two teenagers and lives on the unceded territories of the Hul’q’uminum Peoples. Elise has worked as a social worker and therapist for 20 years and has worked with Foundry for over a decade, supporting the training, implementation and sustainment of Foundry services across B.C. She has led the Foundry drop-in counselling training for the past seven years, and is always eager to share the lessons she’s learning along the way.
