PeerOnCall

Research-backed peer support that transforms workplace mental health culture.
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PeerOnCall connects employees to secure, anonymous peer support exactly when they need it most.


Trusted by 43+ organizations supporting over 12,000 employees across North America,
PeerOnCall is designed to facilitate peer support programs of any size. Users are able to anonymously connect with peer supporters via call or chat, they can track their wellness over time, and access mental health and wellbeing resources, peer support videos and articles.

PeerOnCall users

We believe that timely peer support can transform workplace wellness culture and provide the foundation for resilient teams.

Evidence-Based Support at Your Fingertips

    PeerOnCall offers:

    • Personalized Matching: Connect with peer supporters who truly understand your unique journey, fostering deeper, more effective support
    • Flexible Support: Request immediate connections during critical moments or build ongoing relationships with trusted peers—your choice
    • Wellness Tracker: Visualize your mental health and wellbeing journey, celebrating progress while identifying early intervention opportunities
    • Evidence-Based Resources: Access carefully curated content supporting both those seeking and providing help
    • Industry Peer Wisdom: Navigate professional challenges with peer insights on burnout, work-life balance, moral injury and more from people who understand exactly where you’ve been
    A mobile phone with the PeerOnCall app opened

    Together, we can create workplaces where seeking support is normalized and mental health is prioritized.

    Seamless Integration, Powerful Insights

      PeerOnCall integrates into your existing wellness infrastructure, providing powerful backend analytics that help you understand and respond to emerging wellness trends within your workforce. It’s also a white label platform, which means PeerOnCall can adopt your organization’s unique branding. 

      PeerOnCall currently consists of two paired mobile apps, and an administrative portal:

      • The PeerOnCall app which promotes early intervention, mental health support, and psychological health and wellness in workplaces, 
      • and PeerOnCall Support, which is the companion app that facilitates the anonymous connection between peer supporters and PeerOnCall users. 
      • The PeerOnCall admin portal provides aggregated data and analytics, team management, and the opportunity to share your organization’s resources and policies with users through the mobile app. 

      Our Difference

       

      Developed through rigorous academic research and co-designed with healthcare and public safety professionals, PeerOnCall isn’t just another wellness app—it’s a comprehensive support system backed by evidence and refined through real-world application across 43 organizations and 12,000+ employees.

      PeerOnCall is secure, and anonymous, all communications between support seekers and peer support providers are fully encrypted, ensuring conversations remain private. All data is stored encrypted, and within Canada.

      PeerOnCall was developed by researchers at McMaster University, supported by the Canadian Institute for Public Safety Research and Treatment (CIPSRT), in consultation with public safety stakeholders across Canada. Stepped Care Solutions now operates and delivers these apps. 

      Research funding to develop PeerOnCall was made possible with thanks to Canadian Institutes of Health Research, Movember, and Public Health Agency of Canada.

      Schedule a consultation to see how PeerOnCall can transform your workplace wellness culture.

      Use the form below to book a demo or request more information.